Refund policy

We do not offer refunds for change of mind or wrong size, although we provide exchange in those cases for 14 days.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

 

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

To be eligible for an exchange  your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start an exchange, you can contact us at andresapedroso@outlook.com. Please note that returns will need to be sent to the following address: Unit 4/6 Electra close Byron Bay NSW 2481.

You can always contact us for any return question at andresapedroso@outlook.com.